Script Include Instantiation in Business Rule Returns Error "[object Object] is not a function."

[Corey Farmer]

Hello,

I have a Business Rule created on a custom table configured to trigger off of two conditions:

  1. Field 'u_status' is 'Refresh'

or 

  2. Field 'u_last_webhook_dt' changes

Condition 1 is triggered from a UI Action button labeled 'Refresh', while Condition 2 is triggered from a Scripted REST API script.

When triggering using the 'Refresh' UI Action the Business Rule errors when attempting to instantiate my global script include; however, when triggering from the Scripted REST API or from a background script the Business Rule instantiates the object successfully and completes without error.  

Ultimately, my question is: why am I getting the `[object Object] is not a function` error when instantiating the Script Include through the UI Action, but not getting the error when using the Scripted REST API or background script?

Things I have verified:

• All scripts are in `Global` scope
• 'Isolate Script' is turned off for all relevant scripts
• Verified the user clicking the UI Action has all necessary roles 

The Business Rule code and error thrown are shown below:

try {
    var DealHubCPQHelper	= new global.DealHubCPQHelper( ),     // <-- ERROR THROWN HERE
	quotedetails			= DealHubCPQHelper.getDealHubQuoteDetails( current ),
	nil;

} catch ( err ) {
	err.func = "Business Rule: DealHub API Get Quote Details";
	gs.error( [ err.message, JSON.stringify( err ) ].join( ), "DealHubCPQ" );
}

Error Message:

[object Object] is not a function.,
{"message":"[object Object] is not a function.","fileName":"sys_script.609271651b0d42509c9b0e12604bcb93.script","sourceName":"sys_script.609271651b0d42509c9b0e12604bcb93.script","lineNumber":9,"name":"TypeError","stack":"\tat sys_script.609271651b0d42509c9b0e12604bcb93.script:9 (executeRule)\n\tat sys_script.609271651b0d42509c9b0e12604bcb93.script:40\n\tat sys_script_include.00087ee91b74c61062638556cc4bcbc4.script:333 (cleanseGlideRecord)\n\tat sys_script_include.00087ee91b74c61062638556cc4bcbc4.script:307\n\tat sys_ui_action.c3b9e62d1bcd42509c9b0e12604bcb75.script:24\n","rhinoException":{},"func":"Business Rule: DealHub API Get Quote Details"}

 So, starting from the bottom of the stack, we see the 'sys_ui_action' execute, followed by the script call within the UI Action to 'cleanseGlideRecord' which completes successfully and provides the record `.update()` function which triggers the Business Rule 'DealHub API Get Quote Details' to execute.

The UI Action script is as follows:

function getQuoteDetails ( ) {
	var answer 	= confirm( "Are you sure you want to refresh details using the DealHub API Engine?\n\nThis will clear, retrieve, and parse new quote data from DealHub for the selected record(s)."),
		nil;

	// Interact with the form button using g_form to allow use of confirm dialog
	if ( answer == true )
		gsftSubmit( null, g_form.getFormElement( ), 'dealhub_get_detail' );
	else 
		return false;
}

try { 
	if ( typeof window == "undefined" ) {

		current.setValue( "u_status", 					"Refresh" );
		
		var DealHubCPQHelper	= new global.DealHubCPQHelper( ),
			GrDealHubCPQQuote	= DealHubCPQHelper.cleanseQuoteDetails( null, current ),
			nil; 	

		action.setRedirectURL( current );		
	}
} catch ( err ) {
	err.func = "UI Action.Refresh";
	gs.error( JSON.stringify( [ err, err.message ].join( ) ), "DealHubCPQ" );
}

[-O-]

You are naming the variable the same as the Script Include - the Script Include being itself a variable, a pointer to an object.

That may throw off SN's dynamic Script Include loader.

Try giving the variable a distinct name.

Might help.

[Corey Farmer]

Hi @-O- , this is a good idea and bad form on my part, but ultimately does not solve the problem.  I have changed the instantiation line to include a 'My' prefix as seen below, but am experiencing the same error :

var MyDealHubCPQHelper  = new global.DealHubCPQHelper( )

Thanks for the idea!

[Neel Patel3]

At this point, I just want to jump on the call with you and see the script if possible. lol

[-O-]

You're welcome.

But the problem must be in method cleanseQuoteDetails.

Can you share that method?

[Bert_c1]

I suggest the OP post the script include code and the UI Action code. then someone here can provide a recommendation on how to fix the problem.