Script Include not returning value

[anilkumarkarams]

Hi,

Can aynone help me out in identifying the error in the following code? My expectation is function should return value , but it is returning value

var IreturnInc = Class.create();

IreturnInc.prototype = Object.extendsObject(AbstractAjaxProcessor, {

  IreturnInc : function()

  {

  var incref = new GlideRecord('incident');

  incref.query();

  if(incref.next())

  return incref.number;

  },

      type: 'IreturnInc'

});

Please help.

Regards,

Anil Karamsetty

[anilkumarkarams]

Hi Travis,

I tried with the first option that you have mentioned. but i did not see any change in the result.

also , i do not know where i should check in service now , after capturing the log with console.log(response.responseXML); could you please help me in identifying the navigation so that i will go ahead and capture the log.

Regards,

Anil

[pradeepgupta]

Can you please update the below code and check in logs(System logs--->>All-->>search for Message contains Inside if incident number)

var IreturnInc = Class.create();

IreturnInc.prototype = Object.extendsObject(AbstractAjaxProcessor, {

  IreturnInc : function()

  {

  var incref = new GlideRecord('incident');

  incref.query();

  if(incref.next())

{

gs.log('Inside if incident number:'+incref.number);

  return incref.number;

}

  },

      type: 'IreturnInc'

});

[Kalaiarasan Pus]

actually what are you trying to do ? This would query the entire incident table? Is that what you want to do ?

[anilkumarkarams]

Hi Kalai,

I am learning Script Includes.So i wrote one sample program that would query Incident table and takes one incident and passes to client side script that would display when incident table loads.

I executed the same script include in Background script. it prompted me correct value. but it is not working when i wrote the same code in script include and client side script.

Regards,

Anil Kumar Karamsetty

[Kalaiarasan Pus]

Client callable is checked ? Can you share the client script?

Visited this page?

http://wiki.servicenow.com/index.php?title=GlideAjax