Script include not working on call Dynamic Filter option

[SystemsGo]

Dear experts,

can anyone help on my issue.

I've created a Dynamic filter option like below

The ACL is like below with all the internal user can read this Filter

And the script include:

var UXDynamicFilterUtils = Class.create();
UXDynamicFilterUtils.prototype = Object.extendsObject(AbstractAjaxProcessor, {
	getMyRegionAssignmentGroup: function() {
		gs.info("====start=====");
		var groups = [];
		var currentUser = gs.getUser(); 
		var returnValue = "";
		gs.info(currentUser.isMemberOf("SC Shanghai"));
		if(currentUser.isMemberOf("SC Shanghai")){
			groups.push();
			groups.push("aaa");
			groups.push("bbb");
			
		}else if(currentUser.isMemberOf("SC Singapore")){
			groups.push("cc");
			groups.push("dd");

		}else if(currentUser.isMemberOf("SC Japan")){
			
			groups.push("ee");
			groups.push("ff");
		}
		gs.info("======returnValue=====");
		return groups.join(",");
	},

    type: 'UXDynamicFilterUtils'
});

But when I run  that dynamic filter from list filter, it got empty, and didn't get into the script include.

Can anyone help to find what this issue is?

[Ankur Bawiskar · Accepted solution]

@SystemsGo 

you should push group sysId into that array and not name

check this and see if any step is missed

Create your own Dynamic Filters 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar · Accepted solution]

@SystemsGo 

you should push group sysId into that array and not name

check this and see if any step is missed

Create your own Dynamic Filters 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[SystemsGo]

Thank you for your reply.

I've push the group sys_id to groups, the reason is I should return groups, not group.join

[anshul_goyal · Accepted solution]

Hello @SystemsGo,

You can refer the below article as well:

https://www.servicenow.com/community/csm-articles/creating-dynamic-filter-option-to-fetch-the-incide...

If my response resolved your query, kindly mark it as Accepted and Helpful for future reference.

Best Regards,
Anshul