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06-23-2017 06:34 AM
Hi All, I'm looking for a way to create a more simple report showing incidents over time.
The report I want to make requires me to be able to create a pivot table or bar chart where I can group by month and year
The report will conditions will be as follows.
Table = Incident
Column - Custom field "u_month"
Row - Club Name
Created ON Last 12 months
Coul anyone help me with a script to put on the business rule on insert?
I've attached a screen shot of the hopeful result.
Solved! Go to Solution.
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Scripting and Coding
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06-23-2017 07:06 AM
Hi Carl,
here is your script which you can add to business rule and accordingly populate the month and year values in whichever field you want:
var nowDateTime = new GlideDateTime(current.sys_created_on);
var date = nowDateTime.getDate();
var month = date.toString().split("-")[1];
var year = date.toString().split("-")[0];
current.u_month = month;
current.u_year = year;
Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.
Thanks
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-19-2023 04:44 AM
Hi @Ankur ,
i tried the After, Insert+ Update BR on Incident and pasted your code. In the report i have selected only Month field. Because i need Report based on Months only. But in the report it's not showing the result as expected. Attaching screenshot of BR & Report.
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05-19-2023 05:00 AM
Hi @Ankur Bawiskar ,
I need a report based based on month. I have created same BR with your code and created a field called months and added months as choice in that. But i am not getting the expected result. Attaching the BR and report.
BR- after- insert + update
Report- it is showing record with empty not with months