Scripted ask for approval step getting skipped

BijoyDeb
Tera Contributor

Hi All,

 

There is an ask for approval action in my flow in which I have used script to return user who can approve or reject the request. It was working fine before few days, but suddenly that approval step is getting skipped.

I will add screenshot for couple of requests below. 

we haven't made any change to approval rule as well, but not sure what is happening

Let me know please if somebody faced same issue, thanks!

 

This worked prior few days---

 

BijoyDeb_0-1729496573675.png

 

For same approver, its getting skipped now

 

BijoyDeb_1-1729496648023.png

 

3 REPLIES 3

Aniket Chavan
Tera Sage
Tera Sage

Hello @BijoyDeb ,

Could you please share the flow diagram or relevant screenshots so we can better understand what changes might be causing the approval step to get skipped?

 

Also, double-check if the flow is not getting completed prematurely, as this could directly impact the approval step, causing it to be skipped.

 

Additionally, I just noticed that the approval rule might be set to "approve" now, which seems different from your earlier working setup. so please verify this once from your end.

Let me know if you need any further assistance!

 

Please Mark Correct if this solves your query and also mark 👍Helpful if you find my response worthy based on the impact.


Regards,
Aniket

Aniket Chavan
Tera Sage
Tera Sage

Hello @BijoyDeb ,

I noticed you marked my earlier response as helpful, so I just wanted to check if you're still facing any issues. If everything is resolved and you're satisfied with my answer, please consider marking it as the accepted solution. This would not only help me but also make it easier for future readers to understand, and we can officially close the thread.

Thanks again!




Hey, thanks for the reply!

Issue was with my scripted approval action which wasn't returning approval user.

 

Thanks