SCTASK created but no RITM or Request number Orphaned
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08-11-2023 08:32 AM
Dear Experts,
It seems like SCTASK is being generated and resolved automatically. I tried searching for records but had no luck. Do you have any idea why this is happening and how I can identify the root cause? As you see created and closed is the exact same time and date. Please help me identify this. Thank you, Appreciated
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08-11-2023 10:14 AM
Is this happening on specific time.
Check scheduled Job or check any business rule or script includes has script for sc_task table.