Search context in virtual agent for different portals
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-04-2023 02:11 AM
We have 5 different portals and virtual agents are used in all the portals. when a end user opens the virtual agent in A portal and search he should be able to see the knowledge articles from k1,k2 and k3. similarly if user with B portal access opens the virtual agent he can able to see only knowledge articles from k3,k4 knowledge bases. I am new to virtual agent. Can anyone help me on how to approach the requirement?
# virtual agent
0 REPLIES 0