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Search in ServiceNow

AydeeH
Tera Contributor

‎07-30-2024 06:04 PM

Hi Folks,

 

Is there a way in ServiceNow that we can search for a word/name and have it search for it in all the records (REQ, RITM, Incidents) that exist in our instance?

 

Thanks in advance for your help and comments!

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SN_Learn
Kilo Patron
Kilo Patron

‎07-30-2024 07:13 PM

Hi @AydeeH ,

 

Please check the below article, might help

https://www.servicenow.com/community/now-platform-blog/the-mystery-of-search-results-solved-in-7-que... 

 

 

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