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‎08-27-2018 10:12 AM
Can someone help and let me know why the search option is missing on top right?
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‎08-27-2018 10:17 AM
Navigate to 'System Properties -> Global Text Search' in your left nav. Make sure that the 'Enable Global Text Search' option is checked and that the users who need to see the option have one of the roles indicated in the 'List of roles' field.

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‎08-27-2018 10:15 AM
What roles do you have?
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‎08-27-2018 10:36 AM
they have customer service roles. What role is required for them to have search option?

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‎08-27-2018 10:39 AM
Can you go to the user's record and check his roles. Then add that role to the Global Text search property glide.ui.can.search
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‎08-27-2018 10:16 AM
Check once if the global text search is enabled or not.
Go to -->System properties -->global text search and see whether its enabled or not.
If not then enable it.
Regards,
Sachin