How Autopopulate assignment group field??

naveenmyana · ‎07-11-2017

Hi guys,

I need to autopopulate the assignment group field on form load, I have wrtiten the below client script code.

I am able to populate the group field, But going down the road If we upgrade the instance to higher version does it cause any effect...Please correct me I am going in the right way or not???

function onLoad() {

//Type appropriate comment here, and begin script below

var x = 'eecdfd9bff131100a0a5ffffffffffe9'; // sys_id of the group name

g_form.setValue('assignment_group',x);

}

Sharique Azim · ‎07-11-2017

Hi Naveen,,

Although I am against the use of gliderecords on client script as earlier mentioned, indirectly you are hardcoding scripts which is even less reliable. But nevertheless in the code,please modify to

function onLoad() {

if(g_form.isNewRecord()){

//Type appropriate comment here, and begin script below

var gr = new GlideRecord('sys_user_group');

gr.addQuery('name',"Facilities request assignment group"); //as per my experience group name changes later during the time.

gr.query();

if(gr.next()){

g_form.setValue('assignment_group',gr.sys_id);

}

View solution in original post

Harsh Vardhan · ‎07-11-2017

Hi

can you please tell me on what basis you want to auto populate value in assignment group.

naveenmyana · ‎07-11-2017

Hi Harsh,

There is no condition for this, Just need to set this value when the form opens.

Harsh Vardhan · ‎07-11-2017

then why don't you use default value

naveenmyana · ‎07-11-2017

Hi Harsh,

This field is extended from task table, So can't set the default value??