Search results are stored in any table in service now ?

Gaurav Kumar15
Giga Guru

‎08-31-2017 08:46 AM

Hi All,

Is there any table where service now stores the search resulted from specific search.

e.g :- If User A searched for something in the search and let say, the Search result gave no results(0 results), so is there any table where that data gets stored.

Or is there any way of tracking that level of information ?

Thanks,

Gaurav Kumar

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5 REPLIES 5

Michael Ritchie
ServiceNow Employee
ServiceNow Employee
In response to johansec

‎08-31-2017 10:57 AM

The Text Searches (text_search) table stores all text searching including KB, global, service portal, etc.   It will tell you a count of the number of results found, but it doesn't log specific detail on those X number results.