Search results has "Go to list view" that opens core list view

[Community Alums]

Hi all,

When using the search box in the top menu, the search results display as expected but in the top right there is a "Go to list view" button. When that button is clicked it takes you to the core list view, which we do not want access to from within the workspaces. I've looked everywhere, but cannot find out how to either redirect that button to the workspace view, or hide it altogether.

Does anyone have any suggestions?

Thanks!

[HeikeU]

Hi all,

I do have the same problem. 

Steps to Reproduce:

1. Change to Workspace "CSM/FSM Configurable Workspace"

2. Global Search box: enter a string

3. View Results

4. The Result list is displayed. 

5. click on "Go to list view"

Current behavior : the list view is displayed in the backend . 

Expected behavior: the list view is displayed in the Workspace

Either the list view is displayed in the Workspace or I need to disable the UI Action "Go to list view" at all. 

Does anyone can help me to either 

- display the list view in workspace or

- disable the "Go to list view" action 

?

Best regards, Heike

[HeikeU]

"Go to list view" is hardcoded. 

See 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2103040