Search widget on the Service Portal

[kevinbruneau]

Hi guys,

I added a search widget which is out of the box on my Service Portal, but I can't seem to make it work. When searching for a catalog item or a KB article, I get no results.

What am I missing?

Thanks,

Kev

[ahefaz1]

Hi @kevinbruneau ,

You need to configure the search sources on the Portal record.

The related list at the bottom of the Portal record will allow you to add the catalogs you want to be able to search and the knowledge bases you want to be able to search from the portal.

Mark this helpful, if it helped.

Thanks,

[Harish KM]

Hi @kevinbruneau , Ensure you have added all search source,catalogs and knowledge base to the Portal like below