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‎09-24-2020 04:19 AM
Dear all,I've created new field on incident form referring to new table which I've created for the same.
When I'm checking as ITIL user I'm getting
"
Security constraints prevent access to requested page
"
This error.
I tried creating read ACL for the same and in required roles mentioned itil role.
Then I've checked by impersonating as ITIL user and opened this reference field to put some reference table value on incident form.
in that case I'm still not able to see records on that table. Same error is coming.Regards,
Surendra
Solved! Go to Solution.
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‎09-24-2020 05:00 AM
Hi Surendra,
create table.None ACL
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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‎09-24-2020 04:55 AM
Instead of * from the Dropdown besides Name, can you make it none and see?
Thanks,
Saji
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‎09-24-2020 05:02 AM
Hello Sajilal,
That worked ! I can see records as ITIL user now.
Thanks.
Regards,
Surendra
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‎09-24-2020 05:10 AM
I believe same comments were provided from my end in earlier comment to use table level READ ACL.
I assume after reading through docs you would know table level means NONE
Please mark appropriate response as correct.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎09-24-2020 05:32 AM
Hello Ankur,
Thanks for the clarification.
I've marked answer correct.
Regards,
Surendra
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‎09-24-2020 05:00 AM
Hi Surendra,
create table.None ACL
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader