Security constraints prevent access to requested page

justincarrera
Kilo Contributor

Users are not able to view the List from a new table, they get "Security constraints prevent access to requested page".   How do I grant them access to view the list?

10 REPLIES 10

Swarup Patra
Kilo Guru


To grant users access to view the list from a new table in ServiceNow, you need to modify the Access Control List (ACL) rules. Here are the steps:

1. Navigate to "System Security > Access Control (ACL)".
2. Click "New" to create a new ACL rule.
3. In the "Name" field, enter a name for the ACL rule.
4. In the "Type" field, select "Record".
5. In the "Operation" field, select "Read".
6. In the "Table" field, select the new table that you want to grant access to.
7. In the "Role" field, select the role that you want to grant access to. If you want to grant access to all users, leave this field blank.
8. In the "Condition" field, you can specify any conditions that must be met for the ACL rule to apply. If you want to grant access to all records in the table, leave this field blank.
9. Click "Submit" to save the ACL rule.

After you have created the ACL rule, users with the specified role (or all users if you left the "Role" field blank) should be able to view the list from the new table. If they still cannot view the list, check the system logs for any error messages that might indicate why access is being denied.


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