Security inidents can not be updated from Security Analysts after Australia Patch 7

ibilge
Tera Contributor

hei Community,

 

we are using Servicenow onPremise. 

we have a Problem, after Australia Patch 7 in our Seurity Incident Response Application.

Security Analysts can nat save the update, on Security incidents. 

Here is the error message: Submit script error: TypeError: Cannot read properties of undefined (reading 'changed'):

 

if u have a Solution i would be thankful!!

 

Thanks & Best Regards

1 REPLY 1

Tanushree Maiti
Tera Patron

Hi @ibilge 

 

Please check the KB: 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1698854 

and try the solution .