Security restricted: Read operation against 'syslog_transaction' from scope... has been refused due to the table's cross-scope access policy

Nancy8
Giga Contributor

We have one customized scope application.   I have the script to read the data from syslog_transaction table, which application access is "All Application Scope".   When my app runs, the following message is popup.   Any suggestion

find_real_file.png

7 REPLIES 7

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hello Nancy,



You need to navigate to application cross scope Access module and make sure the appropriate record is in an approved state. More info here.


Securing an application using Cross Scope Access, Application Access Settings & Restrict Table Choic...


Also make sure the target table has "Can create" checkbox set to true in table access setting. Please note this changes will be not captured in scoped app and might get rejected from the certification team if the app is intended to be submitted to store.


Nancy8
Giga Contributor

Hi Sharma,



I did setup the configuration   in application cross scope Access module, but it still doesn't work.


find_real_file.png


Can you share the screenshot of table access setting?