Seeing log entry: org.mozilla.javascript.EcmaError: "OR" is not defined.

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Allen Andreas
Administrator
Administrator

‎11-07-2019 08:37 AM

Hi all,

I'm on New York Patch 1 Hotfix 1a and I'm seeing this in my system log (that is spammed about 50 times per occurrence):

org.mozilla.javascript.EcmaError: "OR" is not defined.
Caused by error in <refname> at line 1

==> 1: OR

Example:

find_real_file.png

So I understand what this says...but I'm unable to find where it's coming from. 

From my own investigation...this seems to happen in list view (can't seem to replicate error on RITM list view, but see it on All Incidents list view and All stories list view) and then I go and check the logs and voila...it's spammed there.

This seems something like this issue:

https://hi.service-now.com/kb_view.do?sysparm_article=KB0721365

Curious if anyone who has upgraded to New York (preferably the same version/patch I'm on) see this same evaluator warning in their syslog?

Also curious, without submitting an HI ticket...would anyone know how to even find WHAT is giving this evaluator log entry?

-Allen


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Mwatkins
ServiceNow Employee
ServiceNow Employee
In response to Mwatkins

‎11-13-2019 02:17 PM

Based on the Jelly templates in your debug output we know it must be from one of those files. That combined with the fact that we know if must be a file that contains the term "OR" I was able to narrow this down to a particular line of code in the file list2_row.xml; which handles the rendering of list rows.

The line of code only executes if the glide.ui.list.detail_row property is set to true. When I set it to true in my demo I get the same errors in my logs. This seems to be a product defect that occurs when the property glide.ui.list.detail_row has been added to an instance and set to true.

https://docs.servicenow.com/bundle/newyork-platform-administration/page/administer/list-administrati...

The only way you could avoid these EcmaErrors is to disable that property but you would lose the functionality it grants. Please open an Case with ServiceNow support so they can create a Problem record for development to fix.

P.S. If you haven't already, remember to set glide.ui.template.trace to "false" as soon as possible since it creates excessive logging.

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Allen Andreas
Administrator
Administrator

‎11-11-2019 07:54 AM

Yea...as a side note...in my Developer instance which is on New York Patch 2...when going looking at Incident list view...my log is getting spammed with this evaluator warning entry:

org.mozilla.javascript.EcmaError: Cannot set property "harc_curr_val" of undefined to "No Default Credentials Found"
Caused by error in sys_script.83eeda4d14989300964fa81e247aa812.script at line 1

==> 1: (function executeRule(current, previous /*null when async*/) {
2:
3: var obj = new SecurityDashboardHardeningFunctions();
4: obj.checkSysUser();

So with this one I know where to go and look, but the point being...there's definitely some nonsense going on with New York in terms of some of these scripts and such. In my Dev instance, I've barely touched anything else except for form fields and things I test with to help people on these forums...so I know I didn't do anything to cause the above.


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Allen Andreas
Administrator
Administrator

‎11-13-2019 12:54 PM

Think I got a good log now for the trace...any ideas?

 

2019-11-13 06:30:36 (859) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ->html_page.xml
2019-11-13 06:30:36 (859) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd -->html_page_properties.xml
2019-11-13 06:30:36 (860) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd --->dir_checker.xml
2019-11-13 06:30:36 (860) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <---dir_checker.xml 0:00:00.000
2019-11-13 06:30:36 (860) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd --->ie_checker.xml
2019-11-13 06:30:36 (860) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <---ie_checker.xml 0:00:00.000
2019-11-13 06:30:36 (861) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <--html_page_properties.xml 0:00:00.002
2019-11-13 06:30:36 (861) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd -->html_page_title.xml
2019-11-13 06:30:36 (861) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd --->content_title.xml
2019-11-13 06:30:36 (861) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <---content_title.xml 0:00:00.000
2019-11-13 06:30:36 (861) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <--html_page_title.xml 0:00:00.000
2019-11-13 06:30:36 (862) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd -->html_page_meta.xml
2019-11-13 06:30:36 (862) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <--html_page_meta.xml 0:00:00.000
2019-11-13 06:30:36 (862) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd -->html_page_script_globals.xml
2019-11-13 06:30:36 (863) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd --->glide_weba_header.xml
2019-11-13 06:30:36 (863) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <---glide_weba_header.xml 0:00:00.000
2019-11-13 06:30:36 (863) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <--html_page_script_globals.xml 0:00:00.001
2019-11-13 06:30:36 (864) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd -->heisenberg_output.xml
2019-11-13 06:30:36 (864) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <--heisenberg_output.xml 0:00:00.000
2019-11-13 06:30:36 (864) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd -->html_page_script_includer.xml
2019-11-13 06:30:36 (864) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <--html_page_script_includer.xml 0:00:00.000
2019-11-13 06:30:36 (864) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd -->html_page_script_includer.xml
2019-11-13 06:30:36 (865) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <--html_page_script_includer.xml 0:00:00.001
2019-11-13 06:30:36 (865) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd -->html_page_script_includer.xml
2019-11-13 06:30:36 (865) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <--html_page_script_includer.xml 0:00:00.000
2019-11-13 06:30:36 (865) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd -->html_page_script_core.xml
2019-11-13 06:30:36 (865) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <--html_page_script_core.xml 0:00:00.000
2019-11-13 06:30:36 (865) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd -->html_page_onready.xml
2019-11-13 06:30:36 (865) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <--html_page_onready.xml 0:00:00.000
2019-11-13 06:30:36 (865) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd -->html_page_header.xml
2019-11-13 06:30:36 (866) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd --->content_header.xml
2019-11-13 06:30:36 (866) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ---->reporting_includes.xml
2019-11-13 06:30:36 (867) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <----reporting_includes.xml 0:00:00.001
2019-11-13 06:30:36 (867) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <---content_header.xml 0:00:00.001
2019-11-13 06:30:36 (867) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <--html_page_header.xml 0:00:00.002
2019-11-13 06:30:36 (867) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd -->amb_common.xml
2019-11-13 06:30:36 (867) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <--amb_common.xml 0:00:00.000
2019-11-13 06:30:36 (868) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd -->html_page_noscript.xml
2019-11-13 06:30:36 (868) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <--html_page_noscript.xml 0:00:00.000
2019-11-13 06:30:36 (868) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd -->output_messages2.xml
2019-11-13 06:30:36 (868) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <--output_messages2.xml 0:00:00.000
2019-11-13 06:30:36 (871) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd -->list2_body.xml
2019-11-13 06:30:36 (871) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd --->list_body_cell_globals.xml
2019-11-13 06:30:36 (871) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ---->list_white_space.xml
2019-11-13 06:30:36 (871) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <----list_white_space.xml 0:00:00.000
2019-11-13 06:30:36 (871) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ---->list_cell_functions.xml
2019-11-13 06:30:36 (871) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <----list_cell_functions.xml 0:00:00.000
2019-11-13 06:30:36 (871) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <---list_body_cell_globals.xml 0:00:00.000
2019-11-13 06:30:36 (872) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd --->set_ref_in_rhino_context.xml
2019-11-13 06:30:36 (872) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <---set_ref_in_rhino_context.xml 0:00:00.000
2019-11-13 06:30:36 (873) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd --->list2_breadcrumbs.xml
2019-11-13 06:30:36 (873) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <---list2_breadcrumbs.xml 0:00:00.000
2019-11-13 06:30:36 (873) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd --->get_label_function.xml
2019-11-13 06:30:36 (873) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <---get_label_function.xml 0:00:00.000
2019-11-13 06:30:36 (873) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd --->list2_header.xml
2019-11-13 06:30:36 (874) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ---->list2_prepare_order_sort.xml
2019-11-13 06:30:36 (874) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <----list2_prepare_order_sort.xml 0:00:00.000
2019-11-13 06:30:36 (877) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ---->list2_header_search_cell.xml
2019-11-13 06:30:36 (878) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <----list2_header_search_cell.xml 0:00:00.001
2019-11-13 06:30:36 (878) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ---->list2_header_search_cell.xml
2019-11-13 06:30:36 (878) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <----list2_header_search_cell.xml 0:00:00.000
2019-11-13 06:30:36 (878) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ---->list2_header_search_cell.xml
2019-11-13 06:30:36 (879) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <----list2_header_search_cell.xml 0:00:00.001
2019-11-13 06:30:36 (879) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ---->list2_header_search_cell.xml
2019-11-13 06:30:36 (879) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <----list2_header_search_cell.xml 0:00:00.000
2019-11-13 06:30:36 (879) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ---->list2_header_search_cell.xml
2019-11-13 06:30:36 (879) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <----list2_header_search_cell.xml 0:00:00.000
2019-11-13 06:30:36 (879) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ---->list2_header_search_cell.xml
2019-11-13 06:30:36 (880) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <----list2_header_search_cell.xml 0:00:00.000
2019-11-13 06:30:36 (880) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ---->list2_header_search_cell.xml
2019-11-13 06:30:36 (880) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <----list2_header_search_cell.xml 0:00:00.000
2019-11-13 06:30:36 (880) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ---->list2_header_search_cell.xml
2019-11-13 06:30:36 (880) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <----list2_header_search_cell.xml 0:00:00.000
2019-11-13 06:30:36 (881) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ---->list2_header_search_cell.xml
2019-11-13 06:30:36 (881) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <----list2_header_search_cell.xml 0:00:00.000
2019-11-13 06:30:36 (881) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <---list2_header.xml 0:00:00.008
2019-11-13 06:30:36 (881) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd --->list2_rows.xml
2019-11-13 06:30:36 (881) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ---->list2_row.xml
2019-11-13 06:30:36 (881) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ----->list2_row_decorations.xml
2019-11-13 06:30:36 (882) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <-----list2_row_decorations.xml 0:00:00.001
2019-11-13 06:30:36 (882) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ----->item_body_cell.xml
2019-11-13 06:30:36 (882) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ------>item_body_cell_default.xml
2019-11-13 06:30:36 (884) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ------->item_link.xml
2019-11-13 06:30:36 (884) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <-------item_link.xml 0:00:00.000
2019-11-13 06:30:36 (884) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <------item_body_cell_default.xml 0:00:00.002
2019-11-13 06:30:36 (884) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <-----item_body_cell.xml 0:00:00.002
2019-11-13 06:30:36 (884) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ----->item_body_cell.xml
2019-11-13 06:30:36 (884) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ------>item_body_cell_default.xml
2019-11-13 06:30:36 (886) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ------->item_link.xml
2019-11-13 06:30:36 (886) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <-------item_link.xml 0:00:00.000
2019-11-13 06:30:36 (887) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <------item_body_cell_default.xml 0:00:00.002
2019-11-13 06:30:36 (887) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <-----item_body_cell.xml 0:00:00.003
2019-11-13 06:30:36 (887) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ----->item_body_cell.xml
2019-11-13 06:30:36 (887) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ------>item_body_cell_default.xml
2019-11-13 06:30:36 (888) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ------->item_link.xml
2019-11-13 06:30:36 (889) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <-------item_link.xml 0:00:00.001
2019-11-13 06:30:36 (889) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <------item_body_cell_default.xml 0:00:00.002
2019-11-13 06:30:36 (889) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <-----item_body_cell.xml 0:00:00.002
2019-11-13 06:30:36 (890) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ----->item_body_cell.xml
2019-11-13 06:30:36 (890) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ------>item_body_cell_default.xml
2019-11-13 06:30:36 (891) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ------->item_link.xml
2019-11-13 06:30:36 (891) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd -------->item_glide_date_time.xml
2019-11-13 06:30:36 (891) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <--------item_glide_date_time.xml 0:00:00.000
2019-11-13 06:30:36 (891) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <-------item_link.xml 0:00:00.000
2019-11-13 06:30:36 (891) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ------->item_glide_date_time.xml
2019-11-13 06:30:36 (891) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <-------item_glide_date_time.xml 0:00:00.000
2019-11-13 06:30:36 (891) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <------item_body_cell_default.xml 0:00:00.001
2019-11-13 06:30:36 (891) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <-----item_body_cell.xml 0:00:00.001
2019-11-13 06:30:36 (892) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ----->item_body_cell.xml
2019-11-13 06:30:36 (892) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ------>item_body_cell_default.xml
2019-11-13 06:30:36 (893) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ------->item_link.xml
2019-11-13 06:30:36 (893) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd -------->item_glide_date_time.xml
2019-11-13 06:30:36 (893) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <--------item_glide_date_time.xml 0:00:00.000
2019-11-13 06:30:36 (893) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <-------item_link.xml 0:00:00.000
2019-11-13 06:30:36 (893) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ------->item_glide_date_time.xml
2019-11-13 06:30:36 (893) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <-------item_glide_date_time.xml 0:00:00.000
2019-11-13 06:30:36 (894) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <------item_body_cell_default.xml 0:00:00.002
2019-11-13 06:30:36 (894) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <-----item_body_cell.xml 0:00:00.002
2019-11-13 06:30:36 (894) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ----->item_body_cell.xml
2019-11-13 06:30:36 (894) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ------>item_body_cell_default.xml
2019-11-13 06:30:36 (895) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ------->item_link.xml
2019-11-13 06:30:36 (895) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <-------item_link.xml 0:00:00.000
2019-11-13 06:30:36 (896) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <------item_body_cell_default.xml 0:00:00.002
2019-11-13 06:30:36 (896) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <-----item_body_cell.xml 0:00:00.002
2019-11-13 06:30:36 (896) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ----->item_body_cell.xml
2019-11-13 06:30:36 (896) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ------>item_body_cell_default.xml
2019-11-13 06:30:36 (897) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ------->item_link.xml
2019-11-13 06:30:36 (897) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <-------item_link.xml 0:00:00.000
2019-11-13 06:30:36 (897) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <------item_body_cell_default.xml 0:00:00.001
2019-11-13 06:30:36 (897) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <-----item_body_cell.xml 0:00:00.001
2019-11-13 06:30:36 (897) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ----->item_body_cell.xml
2019-11-13 06:30:36 (898) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ------>item_body_cell_default.xml
2019-11-13 06:30:36 (899) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ------->item_link.xml
2019-11-13 06:30:36 (900) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <-------item_link.xml 0:00:00.001
2019-11-13 06:30:36 (900) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ------->item_percent_complete.xml
2019-11-13 06:30:36 (900) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <-------item_percent_complete.xml 0:00:00.000
2019-11-13 06:30:36 (900) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <------item_body_cell_default.xml 0:00:00.002
2019-11-13 06:30:36 (900) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <-----item_body_cell.xml 0:00:00.003
2019-11-13 06:30:36 (901) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ----->item_body_cell.xml
2019-11-13 06:30:36 (901) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ------>item_body_cell_default.xml
2019-11-13 06:30:36 (902) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd ------->item_link.xml
2019-11-13 06:30:36 (902) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <-------item_link.xml 0:00:00.000
2019-11-13 06:30:36 (902) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <------item_body_cell_default.xml 0:00:00.001
2019-11-13 06:30:36 (902) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <-----item_body_cell.xml 0:00:00.001
2019-11-13 06:30:36 (903) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <----list2_row.xml 0:00:00.022
2019-11-13 06:30:36 (903) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <---list2_rows.xml 0:00:00.022
2019-11-13 06:30:36 (903) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd --->list2_aggregates.xml
2019-11-13 06:30:36 (903) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <---list2_aggregates.xml 0:00:00.000
2019-11-13 06:30:36 (903) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <--list2_body.xml 0:00:00.032
2019-11-13 06:30:36 (903) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd -->session_debug.xml
2019-11-13 06:30:36 (904) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd --->session_metric_stat_preload.xml
2019-11-13 06:30:36 (904) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <---session_metric_stat_preload.xml 0:00:00.000
2019-11-13 06:30:36 (904) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd --->upgrade_debugger.xml
2019-11-13 06:30:36 (905) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <---upgrade_debugger.xml 0:00:00.001
2019-11-13 06:30:36 (905) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <--session_debug.xml 0:00:00.002
2019-11-13 06:30:36 (905) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd -->html_page_script_includer.xml
2019-11-13 06:30:36 (905) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <--html_page_script_includer.xml 0:00:00.000
2019-11-13 06:30:36 (906) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd -->heisenberg_output.xml
2019-11-13 06:30:36 (906) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd --->html_page_script_includer.xml
2019-11-13 06:30:36 (906) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <---html_page_script_includer.xml 0:00:00.000
2019-11-13 06:30:36 (906) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <--heisenberg_output.xml 0:00:00.000
2019-11-13 06:30:36 (906) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd -->html_page_script_includer.xml
2019-11-13 06:30:36 (906) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <--html_page_script_includer.xml 0:00:00.000
2019-11-13 06:30:36 (906) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd -->transaction_scope_template.xml
2019-11-13 06:30:36 (906) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <--transaction_scope_template.xml 0:00:00.000
2019-11-13 06:30:36 (907) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd -->db_context_menu_script.xml
2019-11-13 06:30:36 (907) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <--db_context_menu_script.xml 0:00:00.000
2019-11-13 06:30:36 (907) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd -->html_page_response_time.xml
2019-11-13 06:30:36 (907) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd --->page_timings.xml
2019-11-13 06:30:36 (907) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <---page_timings.xml 0:00:00.000
2019-11-13 06:30:36 (907) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd --->client_transaction.xml
2019-11-13 06:30:36 (908) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <---client_transaction.xml 0:00:00.001
2019-11-13 06:30:36 (908) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <--html_page_response_time.xml 0:00:00.001
2019-11-13 06:30:36 (908) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd <-html_page.xml 0:00:00.049
2019-11-13 06:30:36 (909) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd [0:00:00.051] getRealForm
2019-11-13 06:30:36 (953) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd WARNING *** WARNING *** Evaluator: org.mozilla.javascript.EcmaError: "OR" is not defined.
Caused by error in <refname> at line 1

==> 1: OR

2019-11-13 06:30:36 (962) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd WARNING *** WARNING *** Evaluator: org.mozilla.javascript.EcmaError: "OR" is not defined.
Caused by error in <refname> at line 1

==> 1: OR

2019-11-13 06:30:36 (971) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd WARNING *** WARNING *** Evaluator: org.mozilla.javascript.EcmaError: "OR" is not defined.
Caused by error in <refname> at line 1

==> 1: OR

2019-11-13 06:30:36 (980) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd WARNING *** WARNING *** Evaluator: org.mozilla.javascript.EcmaError: "OR" is not defined.
Caused by error in <refname> at line 1

==> 1: OR

2019-11-13 06:30:36 (990) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd WARNING *** WARNING *** Evaluator: org.mozilla.javascript.EcmaError: "OR" is not defined.
Caused by error in <refname> at line 1

==> 1: OR

2019-11-13 06:30:36 (998) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd WARNING *** WARNING *** Evaluator: org.mozilla.javascript.EcmaError: "OR" is not defined.
Caused by error in <refname> at line 1

==> 1: OR

2019-11-13 06:30:37 (008) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd WARNING *** WARNING *** Evaluator: org.mozilla.javascript.EcmaError: "OR" is not defined.
Caused by error in <refname> at line 1

==> 1: OR

2019-11-13 06:30:37 (019) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd WARNING *** WARNING *** Evaluator: org.mozilla.javascript.EcmaError: "OR" is not defined.
Caused by error in <refname> at line 1

==> 1: OR

2019-11-13 06:30:37 (028) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd WARNING *** WARNING *** Evaluator: org.mozilla.javascript.EcmaError: "OR" is not defined.
Caused by error in <refname> at line 1

==> 1: OR

2019-11-13 06:30:37 (038) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd WARNING *** WARNING *** Evaluator: org.mozilla.javascript.EcmaError: "OR" is not defined.
Caused by error in <refname> at line 1

==> 1: OR

2019-11-13 06:30:37 (048) Default-thread-15 1CF21A1ADBCD8010DB4E41A40596197A txid=ab23dededbcd WARNING *** WARNING *** Evaluator: org.mozilla.javascript.EcmaError: "OR" is not defined.
Caused by error in <refname> at line 1


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Mwatkins
ServiceNow Employee
ServiceNow Employee
In response to Allen Andreas

‎11-13-2019 01:13 PM

That is a really good log output. Unfortunately it shows that I made a mistaken assumption when I suggested you could debug this with glide.ui.template.trace. The EcmaError is being thrown after all of the Jelly template trace output has been completed, so apparently we don't evaluate the javascript until after we have streamed all the Jelly into a complete page. So, I still can't tell which of the Jelly templates is throwing the EcmaError.

Looking at this again I notice something I didn't notice before. The fact that the exception lists <refname> as the current tag does help us a little bit. It tells me we are in a piece of code that is trying to locate a particular javascript expression within the current Jelly Context. In other words the term "OR" should be stored in the Jelly Context as having a special meaning but it is being found to be undefined. Let me see if I can figure anything out based on that detail.

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Mwatkins
ServiceNow Employee
ServiceNow Employee
In response to Mwatkins

‎11-13-2019 02:17 PM

Based on the Jelly templates in your debug output we know it must be from one of those files. That combined with the fact that we know if must be a file that contains the term "OR" I was able to narrow this down to a particular line of code in the file list2_row.xml; which handles the rendering of list rows.

The line of code only executes if the glide.ui.list.detail_row property is set to true. When I set it to true in my demo I get the same errors in my logs. This seems to be a product defect that occurs when the property glide.ui.list.detail_row has been added to an instance and set to true.

https://docs.servicenow.com/bundle/newyork-platform-administration/page/administer/list-administrati...

The only way you could avoid these EcmaErrors is to disable that property but you would lose the functionality it grants. Please open an Case with ServiceNow support so they can create a Problem record for development to fix.

P.S. If you haven't already, remember to set glide.ui.template.trace to "false" as soon as possible since it creates excessive logging.

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Allen Andreas
Administrator
Administrator
In response to Mwatkins

‎11-13-2019 04:01 PM

You are the man!

I'll put in that ticket and that makes complete sense as I do have that enabled AND...it seems to happen in list view...which is when these log entries show up and multiplied by the amount of records I have set per instance.

Once confirmed with HI, I'll mark your response as Correct and then detail out what happened on my end.

And yea, thanks for the reminder, I had left it on over the weekend and through this morning, but have now set it to false (still left it created, but now false).


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!
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