Hi @Snow-Man,
Below are real-world scenarios and examples where I've effectively utilized ServiceNow development components:
Client Script:-
Q)when the page is loaded on the alert box am in need of displaying incident number + category and short Description to blink 5 time in yello color.
Solution:-
function onLoad() {
alert('INC Number and Cat are' +g_form.getValue('number') +g_form.getValue('category'));
g_form.flash('incident.short_description','#3cb371',-2);
}
Q)on change of category if category database, short description to be set with current caller , incident number, category and make description mandatory if category is not database then clear all the value.
Solution:-
function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (isLoading || newValue === '') {
return;
}
if (g_form.getValue('category') == 'database') {
g_form.setMandatory('description', true);
var test = g_user.getFullName() + ' ' + g_form.getValue('number') + ' ' + g_form.getValue('category');
g_form.setValue('short_description',test);
//g_form.setValue('short_description',g_user.getFullName() + ' ' + g_form.getValue('number') + ' ' + g_form.getValue('category'));
}
else{
g_form.clearValue('short_description');
}
Q)if category selected is software and Chanel selected as phone on the alert box print the both details and make assignment group mandatory with value as software.
Solution:-
function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (isLoading || newValue === '') {
return;
}
if (g_form.getValue('category') == 'software' && g_form.getValue('contact_type') == 'phone'); {
alert("the category is" + g_form.getValue('category') + ' ' + "the contact medium is" + ' ' + g_form.getValue('contact_type'));
g_form.setValue('assignment_group','software');
g_form.setMandatory('assignment_group',true);
}
}
Please mark this comment as if it helped you.
Regards,
Samiksha Gunjate
