Select multiple users

[Evan2]

Hi All,

I want to select multiple users to order this item.But I am unable to find the which type of field I should use here so that I can add multiple users name in single list.

I have tried list collector but it allows me to select the users in tabular form but our requirement is the users name will shown in single field with comma separated. Please suggest.

Regards,

Evan

[Ashutosh Munot1]

Hi,

This will be in native view or service portal. You have to create a custom solution for this. Because we have Order guide but there it has relation as One REQ to Many RITM for the same user.

So we have to create a field in which you can take user name and then write a script to generate same RITM for different user's.

Thanks,
Ashutosh

[Chaitanya Redd5]

Hi Evan,

You need to add variable attribute: "glide_list" to your list collector, this will show all the user's name in a single field comma separated, but this will create a single REQ and a Single RITM with a single name in Requested for.

If you want to create multiple RITM you need to achieve this by writing a script as Ashutosh mentioned.

Kindly mark my answer as Correct and Helpful based on the impact.

Regards,

Chaitanya

[Rajesh Mudam]

Hi Evan,

This article may help you to achieve what you are expecting.

https://community.servicenow.com/community?id=community_article&sys_id=52c3e490db569090d5c4d9d968961951

Thanks,

Rajesh Mudam