Self-service credential creation/replacing

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‎11-08-2024 01:00 AM
Anyone out here allowing end-users to create/update credentials via record producer for example? It's one part of admin work that seems to stick to admins, if there was a secure and granular way of delegating that it would be great.
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‎11-08-2024 02:34 AM
As far as I know, password need to be done by user him/herself. Many clients are using SSO so in this case it wokr from org level but if a user has standalone access then he/she can use reset my password at login screen which lead to password reset and it s OOTB available. Adding a RP will be more work and you need to make it kind of public as well.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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