Send an email reminder 1 month before Due date.

Atchutaram
Tera Contributor

Hi Everyone.

 

I need to send an email reminder to one email address one month before the due date(field on the form)

How can i achieve this?

 

BR

5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Atchutaram 

https://www.servicenow.com/community/hrsd-forum/email-notification-2-weeks-before-due-date/td-p/2971...

 

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OlaN
Giga Sage
Giga Sage

Hi, 

There are several ways you can achieve this.

One would be a Flow that runs daily, and checks records with the matching condition, and sends a email notification for each record found that matches the query.

Muhammad 1
Tera Contributor

Hi @Atchutaram 

 

You can create a Flow that runs daily, checks records for the matching condition (due date is one month later than the current date), and sends an email notification for each record that matches the query.

  1. Scheduled Flow: Set the flow to run daily.

  2. Lookup Records: Retrieve records where the due date matches the condition (one month later than the current date).

  3. Send Email: Use the "Send Email" action for each matching record to send a reminder notification.

This approach ensures the system automatically checks and sends reminders for all relevant records daily.

 

 

Regards,

Muhammad

 

 

 

Ankur Bawiskar
Tera Patron
Tera Patron

@Atchutaram 

it can be easily done using scheduled job or scheduled flow

what did you start with and where are you stuck?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader