send approval request to approver and alternate approver

[heidiyablonski]

Hello Community,

I am configuring the Catalog Approval Request notification and I need to be able to have the notification sent to the approver as well as an alternate approver, if an alternate approver has been selected.   From what I can see, the approver is on the Approval [sysapproval_approver] table and the alternate approver is on the Request [sc_request] table so I can't find a way to include both the approver and alternate approver in approval notifications.   Is there something I can configure somewhere that will allow the approval notifications to be sent to both the approver as well as an alternate approver?

All suggestions and assistance are greatly appreciated

-Heidi

[Manikandan T]

hi Chuck ,

i have noticed that the read only created an issues for Jakarta version ,In Istanbul this issue is not there .you can check the screen shot for this .

This can drag able in the drop down list .check this out please .

    Jakarta

                                                                                                                                                                                                                                       

Istanbul