Send Approvals to another user

[Sudhir10]

Hello,

How I can send my all the Approvals to a specific user for a perticular time span? Any help will be appreciable.

Thanks

[AshishKM · Accepted solution]

Hi @Sudhir10 ,

Configure an event based email notification for specific user and run a scheduled job at specific time to trigger that event and event will trigger the email.

The delegate option ( as suggested by @Alp Utku & @Dr Atul G- LNG  ) will send that notification both the users( main & delegate ) until the delegate end date but that always depends upon the main user but if if the said notification is independent of any user then configure the scheduled job+even based notification.

-Thanks,

AshishKMishra

[Dr Atul G- LNG · Accepted solution]

Hi @Sudhir10 

Yes. You can use delegates option.

[Alp Utku · Accepted solution]

The best practise would be using "Delegate" option. You could find more information below.

https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/use/employee-self-service/task...

[Prathamesh G · Accepted solution]

Hello @Sudhir10,

Please follow the below steps to send your approvals to a specific user for period of time:

1. Go to Delegates

2. Select the user to whome you need to transfer your Approvals. 

3. Select the Start and End date

4. Check the Approval button to TRUE, so that all the approvals will go to the Delegated user that you have selected.

If the above solution resolve your issue, Please mark the solution as 'Accepted Solution' and also mark it as 'Helpful'.

Thank You!

Prathamesh.

[AshishKM · Accepted solution]

Hi @Sudhir10 ,

Configure an event based email notification for specific user and run a scheduled job at specific time to trigger that event and event will trigger the email.

The delegate option ( as suggested by @Alp Utku & @Dr Atul G- LNG  ) will send that notification both the users( main & delegate ) until the delegate end date but that always depends upon the main user but if if the said notification is independent of any user then configure the scheduled job+even based notification.

-Thanks,

AshishKMishra

[Dr Atul G- LNG · Accepted solution]

Hi @Sudhir10 

Yes. You can use delegates option.

[Alp Utku · Accepted solution]

The best practise would be using "Delegate" option. You could find more information below.

https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/use/employee-self-service/task...

[Prathamesh G · Accepted solution]

Hello @Sudhir10,

Please follow the below steps to send your approvals to a specific user for period of time:

1. Go to Delegates

2. Select the user to whome you need to transfer your Approvals. 

3. Select the Start and End date

4. Check the Approval button to TRUE, so that all the approvals will go to the Delegated user that you have selected.

If the above solution resolve your issue, Please mark the solution as 'Accepted Solution' and also mark it as 'Helpful'.

Thank You!

Prathamesh.