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06-06-2024 01:35 AM
I have the following situation. When a user attach a first document, send the email only 1 hour later, and if other documents are attached within this period, consolidate the documents into a single email, so that the applicant does not receive several emails from attachment.
I'm trying to do this with flow designer, but it's not working.
Any Ideas of a simpler way of doing this?
Solved! Go to Solution.

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06-06-2024 02:18 AM
Hey,
You should be able to do this via a flow, that has the trigger condition "Attachment Created". Based on that you have to look up other attachment records, that are created for the same record, by the same user and within the last hour.
If you cannot find an additional attachment you will wait until one hour is over. Afterwards you will send the notification. In any case an attachment is found no additional action will be done.
For a better error handling you should validate, if the user did delete the attachment in the meantime to not send him a summary without any attachments.
I hope that answer helps you.
Kind regards
Sebastian
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06-06-2024 02:03 AM
Hi @Erlan01,
Please use 'Wait for condition then fire the event to trigger the notification as per your notificstion.
Please accept my solution if it works for you and thumps up.
Thanks
Jitendra

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06-06-2024 02:18 AM
Hey,
You should be able to do this via a flow, that has the trigger condition "Attachment Created". Based on that you have to look up other attachment records, that are created for the same record, by the same user and within the last hour.
If you cannot find an additional attachment you will wait until one hour is over. Afterwards you will send the notification. In any case an attachment is found no additional action will be done.
For a better error handling you should validate, if the user did delete the attachment in the meantime to not send him a summary without any attachments.
I hope that answer helps you.
Kind regards
Sebastian
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06-06-2024 05:45 AM
Hello Sebastian, thank you for you reply. I try to apply the logic, but I had the following issue
The count that appear to you, is this Aantal on my flow designer, could you explain to me, what would be this field?

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06-06-2024 06:33 AM
Hey,
I am not sure, if I understood your question correctly. The action "look up records" has as output Records, Table and count. My 'look up records' condition was the following.
I filter out the attachment record, that starts the flow.
The error message for your notification is probably because you selected a notification, that does not have the send when condition set to triggered.