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Send email when new record is inserted

jitendra2027
Tera Contributor

Hello team,

I have created a user on ServiceNow with an admin account. When this new user or record is inserted in sys_user table I want an email should be sent to the user that is created on the same email that is provided.

7 REPLIES 7

Ankur Bawiskar
Tera Patron
Tera Patron

@jitendra2027 

should be simple enough using notification on sys_user -> Inserted - True

What did you configure and what's not working?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

For my instance, only these are configured by default.Capture.PNG

Should I do more configuration here or somewhere else?

@jitendra2027 

you can create new one when record is inserted and set the recipient and email subject and email body

what's the challenge?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Here I think we can give a specific email on which notification is to be sent. But I want the user that is created to get dynamically emails. How that is possible?

Capture.PNG