Send email when new record is inserted
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‎10-31-2022 11:39 PM
Hello team,
I have created a user on ServiceNow with an admin account. When this new user or record is inserted in sys_user table I want an email should be sent to the user that is created on the same email that is provided.
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‎11-01-2022 12:38 AM
should be simple enough using notification on sys_user -> Inserted - True
What did you configure and what's not working?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎11-01-2022 01:41 AM
For my instance, only these are configured by default.
Should I do more configuration here or somewhere else?
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‎11-01-2022 02:08 AM
you can create new one when record is inserted and set the recipient and email subject and email body
what's the challenge?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎11-01-2022 02:15 AM
Here I think we can give a specific email on which notification is to be sent. But I want the user that is created to get dynamically emails. How that is possible?