Send email when new record is inserted

[jitendra2027]

Hello team,

I have created a user on ServiceNow with an admin account. When this new user or record is inserted in sys_user table I want an email should be sent to the user that is created on the same email that is provided.

[Ankur Bawiskar]

@jitendra2027 

you can use event based notification i.e. event and email notification both on sys_user table

Notification - Send to Event creator - True

Event parm1 contains recipient - True

Then use after insert BR on sys_user table and use this script

gs.eventQueue('event_name', current, current.email.toString());

If my response helped please mark it correct and close the thread so that it benefits future readers.

[jitendra2027]

Sorry, but I didn't get what do you want to convey. Can you please elaborate on the same with the screenshots so that I can get it more clearly?

[Ankur Bawiskar]

@jitendra2027 

I already provided the steps above to use event queue based approach