Send Line break in description field via json

[Cindy Sim]

I have SNOW to SNOW integration. I am creating incident from a record producer. Everything else is working except I am sending variables to description field in incidents. I am not able to send line breaks after each variable. I tried \n and also using<br>. It's not creating line break. Could anyone suggest how to achieve send  linebreaks from JSON payload?

[jcmings]

Maybe you'll need to handle the line breaks on the receiving side. Use a specific character (\n could work) and then break it when you receive the JSON