Send mail with mail API including attachment - ServiceNow Community

I would like to send an email via REST API from an external application

https://developer.servicenow.com/app.do#!/rest_api_doc?v=orlando&id=r_email-api-post

and I want to include files but the documentation does not specify how to do that. Does anybody know how to?

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6 REPLIES 6

You can use OOB attachment API to send attachments

https://developer.servicenow.com/blog.do?p=/tags/attachment-api/

Regards,

Sachin

Hello Tommy,

You need to use Attachment API.

Docs about Attachment API: https://docs.servicenow.com/bundle/geneva-servicenow-platform/page/integrate/inbound_rest/concept/c_...

https://developer.servicenow.com/app.do#!/rest_api_doc?v=london&id=r_AttachmentAPI-GETid

Community Links related to you query:

https://community.servicenow.com/community?id=community_question&sys_id=c6fc8369db9cdbc01dcaf3231f96...

https://community.servicenow.com/community?id=community_question&sys_id=40206f39db1727404abd5583ca96...

https://community.servicenow.com/community?id=community_question&sys_id=988d432ddb9cdbc01dcaf3231f961973

Regards,

JAS

I am aware of the attachment API.

What I am asking is how to make sure that the uploaded attachment is SENT out with the email I send with the email API ? This is two different API CALLS and I see no way in the mail api to associate the email with an attachment.

email API doesn't have functionality to send attachment with email.

you will need 2 call to create attachment after sending email.

Regards,

Sachin