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Send Notification from ServiceNow to Team Channel group

Nikita Gupta1
Tera Contributor

‎01-10-2023 11:14 PM

Hi All,

I want to send notification from ServiceNow to teams channel group in Microsoft teams. I have added the channel email address in "who will receive" section but I am not able to achieve this functionality.

Notes- This email address is not added in User table in ServiceNow.

 

Thanks in advance

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bekfro
Kilo Sage
In response to bekfro

‎08-06-2024 11:36 AM - edited ‎08-06-2024 11:37 AM

I found a really good demo video on how to set the notification to a MS Teams Channel.

It does appear this involves adding the Incoming webhook app on teams and adding the channel you want the notification to be sent to:

bekfro_0-1722969339570.png

 

https://www.youtube.com/watch?v=lKvPCYPjcA0

 

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