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send notification only 15 days before the due date of problem task

Bhavani13
Tera Contributor

Hi 

Here we have a requirement to send notification only once before the 15 days of the due date. I have tried to implement it through flow designer but the notification triggering daily from 15 days before to till the due date.

EX: if the due date a task is 30/8/2023 the notification should be triggered only on 15/8/2023 but it is triggering daily from 15/8/2023 - 30/8/23.

Can you please suggest what is missing here or is there any other way to achieve this.

 

Bhavani13_0-1691495360389.png

 

 

Thanks in Advance.

 

Thanks,

Bhavani.

 

 

1 REPLY 1

Peter Bodelier
Giga Sage

Hi @Bhavani13,

 

Try:

Due date - Relative - after - 15 days ahead

Due date - Relative - before - 16 days ahead


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