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07-09-2025 03:58 AM
How can we generate a notification for the manager of the 'Requested For' user when a Requested Item (RITM) for a specific catalog item has a start date between 5 to 6 days ago?
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07-09-2025 04:05 AM
Hello @itsangeleye
Please find below code and let me know if that works for you
Schedule job:
var gr = new GlideRecord('sc_req_item');
gr.addQuery('cat_item', '620c2fb4c39b5a1004c43132b40131d1'); // replace your catalog item sys_id
gr.addQuery("variables.effe2774c35f5a1004c43132b4013141", "<=", gs.daysAgo(5)); //replace your start date variable sys_id
gr.query();
gs.info(gr.getRowCount());
while (gr.next()) {
gs.eventQueue('send.notification.demo', gr, gr.variables.manager, ''); // Event should be created
}Thank you!
Thank You!
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07-09-2025 04:11 AM
@itsangeleye
You can create a flow and set it accordingly.
Or a workflow, depending what is in use for your instance
Let me know how you progress and if you need to consult some steps
No AI was used in the writing of this post. Pure #GlideFather only
