Send Reminder if user is not replying from last 7 business days.

Drishti
Tera Guru

Hello Community,

 

There is requirement that if user is not replying from last 7 business days in Sc task  then we have to send reminder to them.

Will anyone please guide , how I should proceed .
I had configured this for 7 days but 7 business days is new to me.

 

Please guide and thanks in advance !

6 REPLIES 6

Jitendra Diwak1
Kilo Sage

Hi @Drishti,

 

You could achieve this by using flow designer and there is Wait for condition and give the days there to achieve the same.

 

Please accept my solution if it works for you and thumps up.

 

Thanks

Jitendra

Please accept my solution if it works for and thumps up.

How I can provide business days there ?

 

newhand
Mega Sage

SLA ?!

Please mark my answer as correct and helpful based on Impact.

Didn't get you , sorry !