Send Reminder if user is not replying from last 7 business days.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-04-2024 02:26 AM
Hello Community,
There is requirement that if user is not replying from last 7 business days in Sc task then we have to send reminder to them.
Will anyone please guide , how I should proceed .
I had configured this for 7 days but 7 business days is new to me.
Please guide and thanks in advance !
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-04-2024 02:43 AM
Hi @Drishti,
You could achieve this by using flow designer and there is Wait for condition and give the days there to achieve the same.
Please accept my solution if it works for you and thumps up.
Thanks
Jitendra
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-04-2024 02:58 AM
How I can provide business days there ?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-04-2024 02:53 AM
SLA ?!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-04-2024 02:58 AM
Didn't get you , sorry !