Sending incidents to servicenow using api
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‎05-08-2024 11:05 AM
Can anyone help me with the steps on how to send incidents to servicenow using a generic api
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‎05-08-2024 11:53 AM
Its simple, u can try it directly from your instance with REST API Explorer. Select Table - incident, Create a record (POST) and set up all your mandatory fields and u will see a request body.
If you want to try it from Postman u need an account with webservice access and permissions to read&write to incident table.