Sending notification to approvers for pending approval

Geeta5
Giga Contributor

I have to send notification to all approvers for the request which is pending in their queue for approval.

I have created a scheduled job where i am calling an event. This event is then used in notification. But no notification is triggered.

Please suggest where is the error.Below are the screenshots:

find_real_file.png

 

2) New event created

find_real_file.png3) Event used in notification

 

find_real_file.png

8 REPLIES 8

I changed the same still issue not resolved. In the event log I am getting rows but to which they are referring to some incorrect requests which are already closed., I am not sure and no Notification is also not triggered

Event log is having rows but they are incorrect. It is referring to closed RITMs which are already approved. And notification for the same is also triggered.

 

Not sure why incorrect data is picked, even though we have added condition 'state=requested'.

jawwadhaq
Tera Contributor

Try following. Example below is configured for Change Request approval.

find_real_file.png

find_real_file.png

On the notification check mark "Event parm 1 contains recipient"

find_real_file.png

Tejaswini9
Tera Expert

Hello @Geeta ,

Could you please share the solution with me, i am also stuck and not sure how to proceed further.

Thanks,