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‎09-02-2026 06:59 AM
I have a requirement to create notification which should trigger to particular mail address (not to user/group). I am quite new working with notifications. Can anyone explain how to achieve this?
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‎09-02-2026 07:03 AM
Do like this:
add any email id.
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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‎09-02-2026 07:03 AM
Do like this:
add any email id.
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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‎09-02-2026 09:42 PM
Hello @khareakshay ,
we have ootb separate send email action directly :
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‎09-02-2026 09:57 PM
it's an easy requirement
what did you start with and where are you stuck?
How are you triggering notification? workflow, flow or notification directly?
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
