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Sending Notification to particular mail address

khareakshay
Tera Expert

I have a requirement to create notification which should trigger to particular mail address (not to user/group). I am quite new working with notifications. Can anyone explain how to achieve this?

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron

Do like this:

 

 

DrAtulGLNG_0-1788357798551.png

 

 

add any email id.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

View solution in original post

3 REPLIES 3

Dr Atul G- LNG
Tera Patron

Do like this:

 

 

DrAtulGLNG_0-1788357798551.png

 

 

add any email id.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

yashkamde
Giga Sage

Hello @khareakshay ,

 

we have ootb separate send email action directly :

Screenshot 2026-09-03 101053.png

 

If my response helped mark as helpful and accept the solution.

Ankur Bawiskar
Tera Patron

@khareakshay 

it's an easy requirement

what did you start with and where are you stuck?

How are you triggering notification? workflow, flow or notification directly?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader