Sent mailbox - Status Ready vs Processed?

georgechen
Kilo Guru

Hi folks,

Just wondering if there is any difference between 'Ready' and 'Processed' in the Sent Mailbox.         I tested to send an email which ended up in the Ready state, but the recipient still received the email.

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Just curiosity on the State.

Thanks in advance.

George

4 REPLIES 4

Deepak Kumar5
Kilo Sage

First mail inserted into Ready state. Scheduled job run to process the mail and send it. once sent, state changed to Processed.


Thanks Deepak for your prompt response.   Now I am confident the emails were processed.


Shishir Srivast
Mega Sage

I think we need to check based upon the type.



Type, The status of the email notification. Choices are:


received: The server received this email.


received - ignored: The server received this email, but it was ignored by the instance for inbound email action purposes. Typically, these emails are either spam or auto-replies. See the Error String field for details.


send - failed: The server has attempted to send the email and failed. See the Error String field for details.


send - ignored: The server skipped sending this email. Typically, this is for an email which was generated but lacked a recipient email address or is a duplicate email. See the Error String field for details.


send - ready: The email is ready to be sent, but has not been sent out by the mail server. Typically, an email remains in this state for only a short time.


sent: The email was sent by the instance without any errors or issues.


Thanks Shishir for such helpful piece of details.