Hi
I have searched and searched and tried all possible solutions that I could find about sequential approvals in Flow Designer.
My flow currently looks like this:
And it almost works as it should.
My only problem is that when approver 1 (Line manager) approves the RITM state changes to "Approved" shortly and the activity stream shows this:
Shortly hereafter the second approval flow "kicks in" and the state is changed back to "Requested".
My current main concern is that when the approver 1 approves and the RITM changes state to "Approved" the SLA record is created and running for a short while until the second approval flow starts.
Has ANYONE come up with a solution for this ?
Regards
Søren Jarnbo
Hello,
I have had the same issue regarding sequential approvals only because the Approval State was flipping from Requested -> Approved -> Requested -> Approved, it was triggering the "Your RITM has been approved" email multiple times depending on how many sequential approval activities there were. I was able to get it working by setting all but the last approval activity to Rejected When anyone Rejects and the Approval Field to "Comments and Worknotes". The approval activity waits for the approval/rejection to occur, processes the result, and then triggers the next approval in the sequence. Setting the final approval activity to Approve or Reject When Anyone Approves or Rejects and the Approval field to the default value of "Approval" lets the flow continue and process the approval or rejection accordingly and correctly updates the RITM.
1st Approval:
Last Approval:
I hope this helps as I've seen other posts with the same issue.
