Service Bridge Provider (Telecommunications and Media Providers)

Sathish Goud
Tera Contributor

Hello Everyone,

I'm looking to implement a 'Service Bridge Provider'  and Service bridge, I'm unable to set up the bridge between the Service Catalog of one instance and another.

Activated all the required plugins in both instances. Request you to provide some configuration setup to achieve this.

Thanks in advance.

@Ankur Bawiskar 

@Mohith Devatte 

 

1 ACCEPTED SOLUTION

Community Alums
Not applicable

Hello @Sathish Goud,

 

Please refer to this course:

https://nowlearning.servicenow.com/lxp/en/telecommunications-service-management/service-bridge-esse...

(Service Bridge Essentials)  on now learning.

OR follow this documentation https://docs.servicenow.com/en-US/bundle/tokyo-technology/page/product/tmt-service-bridge/concept/se...  will help u to setup service bridge.

 

Thank you!

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10 REPLIES 10

Community Alums
Not applicable

IDR(com.glide.idr) is a cost-associated plugin. So you cannot install it in your PDI.

If you need to install this for POC on Service Bridge then create a request on HI support for any demo instances.

Hi Khushboo, 

Thanks for reply. What is POC of Service Bridge,? I am new to Service Bridge.

will the demo instances from Hi support have all the Service Bridge plugins installed ?

By when do HI support provide demo instance after requesting. 

 

Community Alums
Not applicable

POC means proof of concept.

As per my understanding, you're using Service Bridge for the eBonding integration of IM, KM, catalogs, or other modules too.

Demo instance means the instance that you're using for any type of development or testing activities in your organization. If you're not using this type of instance, then request HI support for any sandbox environment. They will provide it immediately.

Thanks Khusbhoo, will request in HI support.

Community Alums
Not applicable

You're welcome!