Service Catalog Item - Item view depending on roles

glazo86
Tera Contributor

Hello,

I have a Service Request to which all the population of my company had access to. 
We need to change this so that only a portion of the company is able to view, access and use it based on roles. 

For example:
People that should be able to view, access and use the item:
- Managers and Supervisors..

People that should not be able to view, access and use the item:
- Level 1 agents, SME's..

So we need to isolate or devied the access to the form based on roles. 
Is this possible?

Thank you so much in advance for your response. 

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