Service Catalog Item - Item view depending on roles
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7 hours ago
Hello,
I have a Service Request to which all the population of my company had access to.
We need to change this so that only a portion of the company is able to view, access and use it based on roles.
For example:
People that should be able to view, access and use the item:
- Managers and Supervisors..
People that should not be able to view, access and use the item:
- Level 1 agents, SME's..
So we need to isolate or devied the access to the form based on roles.
Is this possible?
Thank you so much in advance for your response.
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