Service Catalog Reference Qualifier: Filter Based on Requested For?

[PrathmeshT]

Hi all,

I am working on a Service Catalog item where I need to filter the Computer Name reference field. The requirement is to display only computers where:

Assigned To = Requested For

OR Last Logged In User = Requested For

What will be the reference qualifier for this?

[Dr Atul G- LNG]

Hi @PrathmeshT 

https://www.servicenow.com/community/developer-forum/select-user-and-list-assets-assigned-catalog-fo...

https://www.servicenow.com/community/developer-forum/populate-logged-in-user-details-in-catalog-item...

[Ankur Bawiskar]

@PrathmeshT 

assuming Requested for is already a variable on your form then use this

Note: give correct variable name and correct field name for last logged in user

javascript: 'assigned_to=' + current.variables.requestedForVariable + '^ORlast_loggedin_user=' + current.variables.requestedForVariable;

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@PrathmeshT 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[JenniferRah]

Without knowing which table you are referencing in the Computer Name variable, it's hard to say. I will assume it's the alm_hardware table and that "Last Logged In User" is a custom field. I will also assume your Requested For is a variable. 

In these cases, you would set your reference qualifier to be this:

javascript: "assigned_to=" + current.variables.requested_for + "^ORu_last_logged_in_user=" + current.variables.requested_for;