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service catalog variable translation on service portal

NilimaVidhate
Tera Contributor

I have few more doubts regarding say_ui_message table and sys_translated_list table and sys_translated_text table. What are the use of these tables? or how to decide which table use when?

if I create custom variable in catalog item then how can I translate that custom catalog item variable in other language on service portal?

 

any help would be appreciated!!

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron

@NilimaVidhate 

ServiceNow holds translation information in the below tables.

  • Languages [sys_language]
  • Translated Name / Field [sys_translated]
  • Message [sys_ui_message]
  • Field label [sys_documentation]
  • Choice [sys_choice]
  • Translated Text [sys_translated_text]

sharing link for help

Translation of Catalog Name and It's variables & help texts 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

1 REPLY 1

Ankur Bawiskar
Tera Patron

@NilimaVidhate 

ServiceNow holds translation information in the below tables.

  • Languages [sys_language]
  • Translated Name / Field [sys_translated]
  • Message [sys_ui_message]
  • Field label [sys_documentation]
  • Choice [sys_choice]
  • Translated Text [sys_translated_text]

sharing link for help

Translation of Catalog Name and It's variables & help texts 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader