Hi All,
I am working on configuring the Service Graph Connector for Cisco Meraki in ServiceNow and need some guidance regarding duplicate records being created in the Meraki Devices table after scheduled job execution.
Import Set:
✅ Configuration Setup Completed
1. Created two API Key Credentials (one for each dashboard)
2. Created two HTTP Connections (Global and China endpoints)
3. Configured System Property with Meraki Organization IDs (comma separated)
4. Configured Credential & Connection Alias
5. Activated Scheduled Jobs:
• SG-Meraki Credential Affinity Sync
• SG-Meraki Devices (Data Import Job)
-> Observations During Testing
During first job Run:
MerakiDevices:
• Table: x_caci_sg_meraki_merakidevices
• Count: 3988
After second job run:
MerakiDevices:
• Table: x_caci_sg_meraki_merakidevices
• Count: 7956
Note: Duplicates are only created in MerakiDevices Table, other tables are like cmdb_ci, network, organization, Meraki Custom CI Fields remains same.
Thanks in advance for your help and guidance.
