Service mapping workspace showing incorrect data and data not refreshing on the workspace.

HrishabhKumar
Kilo Sage

Hi I'm exploring service mapping dashboard.

I came across few issues on my workspace, I need help and suggestions on it.

1) Workspace reports shows incorrect numbers, once we click on the report it takes us to the records list, where the number is correct, but on the report it shows wrong numbers. 

   Screenshot 2025-01-07 at 7.18.40 PM.png

 

2) Even if I click on the "Populate data", data is not refreshed. I get a popup saying "Home page data population job initiated. Refresh page in a few minutes", but the data do not get refreshed. The last refresh date shows 2024-02-24.

Screenshot 2025-01-07 at 8.04.30 PM.png

 

Thanks.

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