Service Now Certificate Management
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09-19-2023 06:54 AM
Hi Guys,
Does Service now- Certificate Management is a built-in feature or we need to add this as a paid feature ?

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09-19-2023 06:57 AM
Hi @ankitav1,
It is paid as part of ITOM Visibility.
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09-19-2023 07:14 AM
Thank you @Peter Bodelier for your reply.
but can we use the certificate service as a standalone, if a plugin can work ?

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09-19-2023 07:16 AM
Hi @ankitav1,
The plugin could work without leveraging ITOM functionalities, if that is what you mean? However you would not be able to use every feature of it.
As far as I know you cannot purchase it separately for ITM Visibility as of now.
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09-19-2023 07:44 AM
Yes, that is what I meant.
What about contract management where you have OOB workflows to keep track for certs