Service Now Integration using REST

manju5
Tera Contributor

‎11-16-2023 10:57 PM

Hi,

 

I am passing the impact and urgency value from one instance to another instance using Rest integration but it is not updating in second instance. Could anyone help me please.

 

Thanks,

Manjunath

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎11-17-2023 03:59 AM

Hi @manju5 

Greetings!!

Could you please check is impact value is same in other instance. Also try with rest API not from BR, and see is the record updating or not in other instance. 

 

AtulyaLNG_0-1700222335093.png

 

 

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