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06-10-2025 07:01 AM
Issue is, when i am selecting technical service in "Service" field of Change form then after submitting the Change record the "Service offering" field getting mandatory automatically as per my expectations.
further to this when i am changing Service in "Service" field as Non Technical or Business service and then againing clicking update the change record then it's not allowing me since Service offering is mandatory,
I am try Dot walk UI Policy.
so, can we have a solution for this where Service offering gets optional once we select no Technical or Business service?
Solved! Go to Solution.
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06-13-2025 06:56 AM
Define a client script for the incident table, as you have for the change_request table. The same Script Include can be used by any number of client scripts. You can copy the client script and just change the table from 'change_request' to 'incident'.
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06-13-2025 06:56 AM
Define a client script for the incident table, as you have for the change_request table. The same Script Include can be used by any number of client scripts. You can copy the client script and just change the table from 'change_request' to 'incident'.
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06-13-2025 08:09 AM
@Bert_c1 Thanks for the support, Appreciated your support & prompt response.
It means alot. TTTTHHHHAAANNNKKK YOUUUU!!!!
