Service Operation Workspace - Auto Refresh

[vidhya_mouli]

I want to automatically refresh the list in SOW every 5 minutes. How to do it?

[Simon38]

Same here, it helps to some extent but a manual refresh by button clicking is still needed. I will drop a feature request for this.

[KB0955126]

Hi Vidhya 
is the about query worked for you, I tried the same but not working for me is it just setting  glide.lists.live_list_enabled  to true is enough or we need to do anything else? please let me know

[KB0955126]

Hi Vidhya 
is the about query worked for you, I tried the same but not working for me is it just setting  glide.lists.live_list_enabled  to true is enough or we need to do anything else? please let me know.

[vidhya_mouli]

That is the only thing I enabled and it worked. But as mentioned, it did not resolve the issue, it just solved a part of the issue I was facing.

[Raymond Tapper]

I found this in Xanadu. Minimum time is 10 minutes. Hope this helps.
.service-now.com/now/sow-admin/donut-configuration/1

I found this record, and was able to set the interval to 1 minute. Not sure what kind of performance hit this will be though